Terms & Conditions
Effective date: October 29, 2026
These Terms & Conditions ("Terms") govern your use of fcrafters.com (the "Site") and are an agreement between you and Film Crafters Agency LLC, a Florida limited liability company doing business as "FilmCrafters." ("FilmCrafters," "we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You may use the Site for lawful purposes only. You agree not to: interfere with or disrupt the Site or its servers; attempt to gain unauthorized access to any part of the Site; scrape, copy, or harvest content or data from the Site by automated means without our permission; or use the Site to send spam or harmful code.
The content on the Site is for general information only. It is not legal, financial, tax, or other professional advice for your specific situation.
2. Our services
Our paid services, including pilot projects, builds, custom solutions, and ongoing management, are governed by a separate written proposal, statement of work, or service agreement (a "Client Agreement"). Scope, deliverables, fees, payment terms, timelines, commitment periods, and ownership of deliverables are set out in that Client Agreement. If a Client Agreement conflicts with these Terms, the Client Agreement controls.
Prices and descriptions on the Site may change without notice and are not an offer until confirmed in writing.
3. Demo and calculator
The interactive demo on the Site is a prototype. The business names, phone numbers, and messages in it are fictional and do not represent a real client or real results.
The lost-job calculator is a simple estimate based only on the numbers you enter. It is for illustration, is not a forecast or guarantee, and does not account for costs, seasonality, repeat business, or other factors.
4. Artificial intelligence
We use artificial intelligence ("AI") tools in our work, and some systems we build include AI features, such as AI voice agents, chat assistants, lead categorization, and suggested replies. You acknowledge that:
- AI output can be inaccurate, incomplete, or inappropriate, and should be reviewed before you rely on it for important decisions;
- AI features depend on third-party providers whose availability, pricing, and terms may change;
- you are responsible for reviewing and approving scripts, prompts, and responses used in systems that communicate with your customers; and
- you will not use AI systems we build to make decisions with legal or similarly significant effects on individuals without appropriate human review, or for any unlawful, deceptive, or discriminatory purpose.
Where the law requires it, AI systems that talk to your customers will be configured to disclose that they are automated.
5. Client responsibilities and messaging laws
If we build or operate calling, texting, or email systems for you, you are responsible for: having a lawful basis and any required consent before your customers are contacted; complying with laws that apply to you, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, carrier and A2P 10DLC registration requirements, and state privacy and telemarketing laws; honoring opt-out requests; and providing accurate information for registrations. We will help set up systems with opt-out handling and consent language, but we do not provide legal advice and are not responsible for how you use the systems or for the content you approve.
6. SMS Terms
Program name: Film Crafters Agency LLC.
How you opt in: by entering your mobile number in the chat widget on fcrafters.com and agreeing to receive text messages. Consent is not a condition of any purchase.
What we send: conversational and customer-care messages about your inquiry, such as replies to your questions, scheduling and reminders for calls you book with us, and follow-up about the services you asked about.
- Message frequency varies.
- Message and data rates may apply.
- Text HELP for help, STOP to unsubscribe. After you text STOP, we will send one message confirming that you have been unsubscribed, and you will not receive more texts unless you opt in again.
- Carriers are not liable for delayed or undelivered messages.
Support: filmcrafters26@gmail.com.
For how we handle your mobile number and opt-in data, see our Privacy Policy.
7. Third-party platforms and links
The Site and the systems we build may rely on or link to third-party platforms, such as CRM, telephony, messaging, calendar, AI, and payment providers. Those platforms are governed by their own terms and privacy policies. We do not control them and are not responsible for their content, outages, pricing changes, policy changes, or account decisions.
8. Intellectual property
The Site and its content, including text, design, graphics, logos, the "FilmCrafters." name, and code, are owned by Film Crafters Agency LLC or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or reuse them without our written permission. Ownership of work we create for clients is set out in each Client Agreement.
If you send us feedback or suggestions, we may use them without obligation to you.
9. Disclaimer of warranties
The Site, its content, the demo, and the calculator are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
We do not guarantee any particular business outcome from our services, including any number of leads, calls, bookings, reviews, rankings, or revenue. Results depend on many factors outside our control, such as your market, pricing, team, and response to leads. Any examples or estimates are illustrative only.
10. Limitation of liability
To the fullest extent permitted by law, Film Crafters Agency LLC and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Site, even if advised of the possibility of such damages. Our total liability for any claim related to the Site will not exceed one hundred U.S. dollars (US$100).
Liability for paid services is governed by the applicable Client Agreement. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless Film Crafters Agency LLC and its members, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, your violation of these Terms, or, for clients, your violation of laws that apply to your communications with your customers.
12. Governing law and disputes
These Terms are governed by the laws of the State of Florida and by applicable U.S. federal law, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Any dispute that is not resolved will be brought in the state or federal courts located in the State of Florida, and you consent to their jurisdiction. Nothing in this section limits rights you may have under the mandatory consumer protection laws of your country of residence.
13. General terms
We may update these Terms from time to time; the effective date at the top shows when they last changed, and continued use of the Site means you accept the updated Terms. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. These Terms, together with our Privacy Policy and any Client Agreement, are the entire agreement between you and us regarding the Site.
14. Contact us
Film Crafters Agency LLC
11485 SW 100 Terrace, Miami, FL 33176
Email: nat@fcrafters.com
Phone: +1 (754) 298-6038
Website: fcrafters.com